At the DHR-UTRGV Family Medicine Center, our medical staff is trained in the latest and most advanced technology to provide services for the following:

 

• In-House Radiology, Laboratory & EKG services

• Clinical Pharmacy services

• Behavioral Health

• Family Counseling

• Weight Management

• Diabetic Care

• OB Care

• STD Testing & Treatment

• Family Planning

• Pap Smears

• Well Woman Exams

• Well Male Exams

• Well Child Exams

• Immunization (Child/Adult)

• Newborn Screening

• Physical Exams (School/Work)

• Hearing Screenings

• Sports Medicine

• Joint Injections

• Minor Surgical Procedures

• We offer comprehensive health and wellness services

 

The DHR-UTRGV Family Medicine Center Offers:

 

• Same Day Appointments and Extended Hours

• Medical Financial Counseling

• Pediatric, Adult and Senior Care Available

• 24-Hour Answering Service

• On-line Patient Portal: Access to your Medical Records and Care

Services

Your Team

How is PCMH beneficial to my health care?

The Patient Centered Medical Home puts you at the center of your health care -  your care team is focused on getting to know you and earning your trust to create a personalized plan for achieving your health care goals.

 

What if I cannot afford my health care bill?

As a PCMH, the practice provides equal access for all patients accepted into the practice, regardless of insurance status. There is a financial counselor available to help with your medical billing questions and concerns. You can schedule an appointment with the financial counselor to discuss your financial situation and determine if you are eligible for financial assistance.

 

What is the difference between a Resident and a Doctor?

A Resident is a Doctor who has recently completed medical school but requires three years of oversight by an experienced Doctor.  The Resident consults with the “attending” (Doctor) about all medical decisions discussed with the patient before treatment.

 

Who will be my doctor when the resident completes the three year residency program?

Each patient will be made aware that their resident has moved on, and at that point you will be given the opportunity to choose who you would like to receive medical care from.

Frequently Asked Questions

Patient-Centered Medical Home

We'll be here for you when you need us

 

We hope you found all of the information that you needed. If you have any questions or if you would like to make an appointment, please call us and we will schedule one for you at your immediate convenience.

DHR-UTRGV Family Medicine Center

1000 E. Dove Ave.

McAllen, TX 78504

(956) 362-3520

Open Monday-Friday

8:00AM-5:00PM

Thursdays: 8:00AM-7:00PM

Contact Us

A Patient Centered Medical Home (PCMH) model puts you at the center of your health care by providing primary health care- delivered by facilitating, accessible, convenient, coordinated and effective care.

 

The physicians and staff at the Doctors Hospital at Renaissance – University of Texas Rio Grande Valley (DHR-UTRGV) Family Medicine Center are pleased to be an important part of your medical team by serving as a Patient Centered Medical Home (PCMH). PCMH puts you, the patient, at the center of the health care system and provides primary health care –delivered by facilitating accessible, convenient, coordinated and effective care.

 

The DHR-UTRGV Family Medicine Center serves as a physician training center for family medicine medical residents. The DHR-UTRGV Family Medicine residency program focuses on comprehensive, family-oriented care including services for the Rio Grande Valley’s underserved population. Physicians are trained by other health care professionals to provide team-based, collaborative, integrated education and healthcare services to meet the goals of the expanding healthcare system.

 

MISSION

The mission of the DHR-UTRGV Family Medicine Center is to deliver quality, patient-centered care by addressing the regions health workforce needs and promoting state-of-the-art patient-centered education and health care, continually seeking innovation in the education process, improving access for the underserved and reducing health care disparities.

Medical Staff

Residents / 3rd year

Residents / 2nd year

Residents / 1st year

As a Patient-Centered Medical Home (PCMH) we are committed to:

 

  • Listening to your questions and concerns
  • Discussing medical needs in an easy to understand way
  • Sending you to trusted specialists if needed
  • Offering same day appointments whenever possible
  • Working with you on treatment goals and future plans at every visit
  • Identifying any behavioral health needs
  • Providing support services

 

Patient Outcomes

 

One of the ways to monitor how well blood sugar is maintained is a blood test called A1C. The A1C blood test measures the average level of glucose (sugar) over the past three months. By providing education materials and resources, 13% of patients at GME Family Medicine Center with previously uncontrolled glucose levels were able to bring their A1C within normal limits.

 

In order to maintain good patient care and patient safety, healthcare providers must review medications with patients at every visit. In 2016, GME Family Medicine Center reviewed and reconciled medications for 86% of patients, showing a 1.3% improvement from 2015. Our goal is every patient, every encounter, every time for 2017.

 

To measure patient satisfaction, GME Family Medicine Center monitors patient experience through a survey given after every visit. In 2016, 81% of patients and families reported they were happy with their experience of getting through the office by phone and 80% were happy with the length of time between calling to schedule an appointment and their appointment date. Our goal in 2017 is for 100% of all patients to be happy with their experience in our clinic. We expect to achieve this goal by designating staff members to answer incoming calls and providing ongoing customer service training.

 

Doctors Hospital at Renaissance Health System

www.dhr-rgv.com • (956) DOCTORS

Doctors Hospital at Renaissance

5501 S. McColl Road, Edinburg, Texas 78539

(956) DOCTORS

 

DHR UTRGV Family Medicine Center /

Doctors Hospital at Renaissance

Health System

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